Happy Helping

To help you get the most out of Happy Learning, we have created an explanatory video that will guide you through the features of our platform. If you still have questions, contact us through the form you will find below. We are here to help you learn, grow, and have fun with Happy Learning!

How can we help you?

Frequently asked questions

My Happy Learning is an educational and entertainment service that works by subscription and allows its users to access all Happy Learning resources, ad-free, in a safe environment tailored for children, across any device.

No, My Happy Learning has hundreds of never-seen-before resources.

Currently, the platform has over 600 videos, more than 400 games, and over 300 reading sheets—and we upload new content every week.

Of course! You will have a 7-day free trial to try out all the resources on the platform.

To access, simply subscribe from my.happylearning.tv and choose your monthly or annual plan.

If you want to enjoy all the content of My Happy Learning, you just need to access our new platform, click on “Subscribe” and start browsing.

It can be accessed from 2 devices at the same time.

  1. Go to my.happylearning.tv
  2. Select the “Subscribe” button
  3. Complete your account
  4. Done! With a 7-day free trial to test the platform.

Very easy! You don’t have to download anything, you just need to:

  1. Go to my.happylearning.tv
  2. Select the “Subscribe” button
  3. Complete your account
  4. Done! With a 7-day free trial to test the platform.

We are working to provide access from a new mobile App in the near future. Stay tuned!

The platform is not available as an application for Smart TVs.

We all forget passwords from time to time. If you need to recover your password, you just need to:

  1. Go to my.happylearning.tv
  2. Select Recover your password
  3. Enter the email you registered with
  4. Follow the instructions

We will send you an email to recover your password.

To change your password, you just need to:

  1. Go to my.happylearning.tv
  2. Open “My Profile” (top right)
  3. Select Change Password
  4. Enter the details
  5. Select Save

To change your email, you just need to:

  1. Go to my.happylearning.tv
  2. Open “My Profile” (top right)
  3. Select Change Email
  4. Enter the details
  5. Select Save

My Happy Learning offers two types of subscriptions: “Families” and “Teachers” (annual or monthly).

Families

  • €8 per month, automatically renewed monthly.
  • €6 per month (all primary for only €72) automatically renewed annually.

Teachers

  • €5 per month, automatically renewed monthly.
  • €4 per month (all primary for only €48) automatically renewed annually.

You can see the benefits of each plan from this link.

We are sorry you want to leave… but you can cancel your plan at any time during your subscription period.

To change your My Happy Learning plan, you just need to:

  1. Go to my.happylearning.tv
  2. Open “My Profile” (top right)
  3. Select My Subscription
  4. Select Cancel Plan
  5. Select Cancel Plan again

Of course! If you cancel early, you can continue using My Happy Learning until the account is automatically closed at the end of the current billing period. You will not be charged unless you reactivate your subscription.

Of course! We will be waiting for you, so whenever you want, just reactivate your My Happy Learning account from my.happylearning.tv, by clicking on “Subscribe”.

If you want to check your billing details, you just need to:

  1. Go to my.happylearning.tv
  2. Open “My Profile” (top right)
  3. Select My Subscription

Once there, you can:

  • Edit your Subscription Plan
  • Edit your email
  • Edit your payment method

If you want to download invoices, you just need to:

  1. Go to my.happylearning.tv
  2. Open “My Profile” (top right)
  3. Select My Subscription
  4. 4. Access the Billing History section
  5. 5. Select the date you are interested in
  6. Select Download as PDF
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